SHRM-Recertification-Provider.jpg HRCI.jpg
  • Cart 0
SHRM-Recertification-Provider.jpg HRCI.jpg


Albert Cefalo

Regulatory Affairs Specialist, Analogic Corporation

Add to Cart
 Communications and Interpersonal Skills Search in Category

  • Live
Getting Organized with Outlook
You have been issued Microsoft Outlook because it has so many great features for helping you manage your information, communications, schedules and workload. Have you ever had any official training on how to use it? Without training, most users will plateau with the send/receive button and spend valuable time and energy trying to find, file and figure things out on their own. Wouldn't it be better to teach them how to get the most out of Outlook?
Live  Monday, December 11, 2017 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

M2TM - Millennials to Team Members
Learn how the most innovative companies are attracting and retaining early talent. You have heard it before, those Millennials want to rise fast, a work life balance, feedback and seat at the table. But have they earned it maybe not. But wait, they are 80+ million strong and they are not going away. They out-number the Baby boomers as they exit the workplace and the Gen x by millions. To fill the need of our workforce we need their numbers and their insight whether you like it or not.
Live  Monday, December 11, 2017 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

How to Gain Rapport with An Obnoxious boss?
The concept that some people prefer one perceptual system and collect more data from this system than any other, is not a new idea, but the implications of this finding on business has not yet been explored to the extent that it should be. After playing with this idea for 35 years, I have discovered many useful pieces of information that allows me to feel comfortable in situations that would be anxiety producing for most people. I can negotiate conflicts with total confidence, find ways to accommodate many different viewpoints, and work with difficult people without suffering. If people could work better in team situations, their companies would benefit greatly.
Live  Monday, December 11, 2017 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

Becoming Indispensable on the Job
Effective marketers target and serve a niche for their products or services. To effectively advance your career, you too must target and serve a niche. Assuming your target is your current organization, serving the niche involves making yourself indispensable, such as becoming the kind of person supervisors ask for first when reorganizations begin, the office expert on a particular technical subject, or the mentor to many of the organization's junior employees. Finding out what's needed on the job (not just what is expected) and doing it will get you noticed quickly.
Live  Tuesday, December 12, 2017 11:00 AM PST | 02:00 PM EST,  Duration:60 Minutes

Generational Wellness: Engaging the Most Diverse Workforce in History
There are more Millennials in the workforce than any other generational cohort. Generation Z already entering the workforce. Additionally, for the first time in history, there are five, very distinct generations working side by side. The way in which these different generations respond to technology, education, communication, and their own health varies drastically. Expecting all generations to respond equally to wellness programs is outdated thinking. This engaging presentation will highlight the defining characteristics of each generation, share interesting research and case studies, while sending you home with concrete strategies to engage a multi-generational population in your wellness program.
Live  Tuesday, December 12, 2017 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

Successfully Dealing With Difficult People: The 5 Most Difficult Types of People and How to Effectively Approach Them
your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing People underscores the importance of self-awareness in developing sensitivity to and better communication with others. You'll leave this 90 Minutes webseminar well versed in the most effective methods for dealing with difficult people winning cooperation and trust and ensuring that your people's values and your organization's goals are in sync.
Live  Thursday, January 4, 2018 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes

How to Change your Leadership Style
Before you start any journey you need to be certain of your "starting point" and then plan the best route to reach your destination. We will discuss basic behaviors and styles of leadership so you can figure out where you fit now. Then we will explore the necessary characteristics for becoming a great leader.
Live  Tuesday, January 9, 2018 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes

Getting Past the Fluff: Behavioral Interviewing
The employment interview is the most common tool for deciding whom to hire. In many cases, unfortunately, it measures little other than the candidate's ability to tell the interviewer what he/she wants to hear hardly a basis for a hiring decision.
Live  Thursday, January 11, 2018 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes

Thriving in a World of Rapid Change
In this session, Jeff Davidson lays out what top professionals do to maintain confidence and balance, independent of the frequency of change to which they're exposed, and how they maintain a sense of breathing space along the way. If you work for a living, you won't want to miss hearing this.
Live  Tuesday, January 16, 2018 11:00 AM PST | 02:00 PM EST,  Duration:60 Minutes

Changing Anxiety to Contentment in 90 Seconds
The introduction to this subject will be Jill Bolte Taylor's book, "My Stroke of Insight." Dr. Taylor is a neuroanatomist who was slicing up brains at Harvard when she woke up one morning with a stoke in her Left Brain. She recognized what was happening but, being an expert, was so entranced by the phenomenon and by the joy in the Right Brain that she waited 4 hours to call for help. She experienced the truth of theories about the Left and Right Brain and its capabilities as well as the short comings of each side of our amazing control centers.
Live  Wednesday, January 17, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

Virtual Teams: Managing People Effectively at Multiple Locations
Every manager knows that the best - and fastest - way to learn a new skill is through practice. That's why we've packed this hard-hitting workshop with powerful exercises models and case studies specifically designed for managers of multiple locations. This is a unique opportunity to fine-tune your off-site management skills in an environment where you don't have to worry about making a costly mistake. This is your chance to master proven-effective strategies that you can put to work immediately.
Live  Friday, January 19, 2018 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes

Performance Management: Moving from Feedback to Coaching
In this program, Tonia Morris prepares your manager & supervisors for this difficult, yet very important job-performance feedback. In today's workplace it is very important that employees feel valuable and can contribute to the performance process. Tonia will teach your managers & supervisors on how to engage employees in this process which will result in win-win for everyone. Tonia also uses a CARE approach when delivering performance feedback.
Live  Thursday, January 25, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

6 Steps To A Peak Performance State
Many business people are not aware of the new information on the different abilities of the Right and Left Brains. Knowing which side of the brain to access for a particular difficult situation gives you much more personal power and competence. This strategy combines distinct memories of the past with awareness of the present moment to give you immediate and creative next steps. These steps are derived from specific learning from the past and the innate energy from the emotions inherent in these memories. Just knowing you never need to be at a loss for your next move gives you confidence that is priceless
Live  Friday, January 26, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

Meeting Magic: Facilitation & Planning Skills for Human Resource Professionals & Managers
How many hours a day do you spend in meetings? How many of those hours are wasted because people go on and on, interrupt one another, haven't prepared adequately, or just refuse to participate? Studies have found that over 50% of meeting time is wasted. More than 90% of the attendees admit to checking their phone during the meeting, 73% busy themselves doing other work, and 39% fall asleep! This webinar helps meeting leaders, facilitators, and members learn how to make meetings work. You'll learn how to plan meetings, delegate roles and turn discussions into interactive sessions. You'll learn how to be a skillful facilitator, who can stop meeting bullies & bring out Silent Sam's. You'll find out how to encourage all attendees to get their ideas heard and leverage divergent viewpoints & handle difficult people. Human Resource professionals will gain the skills to work with senior leaders in a more assertive and effective manner
Live  Tuesday, January 30, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

Change Management: The Four Key Skills and Four Key Steps for Leading Change
Is change occurring in your organization? Are these changes causing stress or conflicts? Do you know how to get everyone on board the change train that's rapidly heading out of the station? How do you get employees to not only go through the motions, but also actually buy into the changes that are necessary?
Live  Tuesday, January 30, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

Moving From an Operational Manager to a Strategic Leader
Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone,It's for:
Live  Wednesday, January 31, 2018 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes

Legal & Effective Behavioral Interviewing: Find Better Employees with the Right Questions
Have you ever been completely blind-sighted by a job candidate? In the interview he seemed perfect; once hired, he was a disaster. In this program, Judi addresses both the art & science of effective behavioral interviewing. You'll learn how to prepare for an interview & ask behavior-based questions that enable you to determine the candidate's abilities based on their past performance. You'll learn how to resist the allure of the flashy job candidate who looks and sounds good in the interview, but turns out to deliver much less on the job. You'll learn how to avoid the mistake of dismissing quiet candidates just because they don't may a great first impression. You'll learn how to work with a panel of raters to come up with an objective measurement tool that uses past behavior as the best predictor of future workplace performance.
Live  Thursday, February 8, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

Handling Anxiety in 90 Seconds
Jill Bolte Taylor, Ph. D., experienced a stroke in her Left Brain and was forced to live through 4 hours of new experiences as she functioned with only her Right Brain intact. As a result of this experience she wrote a book, "My Stroke of Insight". This book should be required reading for anyone who interacts with people during their work day. She learned a lot from this experience. One learning is that Fear (anxiety) resides in the Left Brain. During her 4 hours, she felt no fear, only joy and exhilaration. Using this insight I have structured a quick exercise that switched your attention from your Left Brain to your Right Brain and thus erases fear and anxiety. You must try it to believe it.
Live  Monday, February 12, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

Managing Different Generations in Today's Workforce
The way we look at the workforce today is changing. There are many factors that are changing today's workforce. We have a multi-generational workforce which requires many moving parts. For example the workforce is aging with baby boomer leaving with institution knowledge and millennial's entering the workforce with minimum work experiences. Many organizations are faced with how to manage the different generations within the workforce. With the workforce comprised of 4 and some 5 generations this is real challenge. The question is HOW do we manage all the different dynamic of today's workforce and still be productive and profitable.
Live  Thursday, February 15, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes

The Effective Manager's Communication Skills Toolbox: Making Active Listening, Constructive Feedback, Resolving Conflicts and Coaching Work for you
In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. Without these skills and a commitment to continuously improve them, our ability to leverage our value to our manager and our organization diminishes.
Live  Monday, February 19, 2018 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes

Growing Your Own: The "Truth" About Employee Development
Organizational success hinges upon the capabilities of its employees. This, in turn, requires a work force that is gaining proficiency and successfully adapting and mastering the new skills required. Lack of employee development equals stagnation and eventual irrelevance.
Live  Monday, March 12, 2018 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes

Making Contact: How to Network & Turn Contacts into Business
It has often been said that the secret to success in business is "who you know". If you have ever turned down networking opportunities because you didn't feel confident about making a good impression, you are only hurting yourself. Networking is essential; however, networking incorrectly is just a waste of time. If you're attending networking events for the free food or just to talk to the people you already know, you're missing out on important business opportunities.
Live  Tuesday, March 27, 2018 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes