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Albert Cefalo

Regulatory Affairs Specialist, Analogic Corporation

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 Leadership Search in Category

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Training Customer Service Skills Into Non Customer Service People
While it is always preferable to hire people with good customer skills, sometimes that does not go as planned. New employees disappoint, and employees for whom you had poor hopes astound you. Some jobs are not “fun”; they don't pay well, offer little room for growth, or are just boring (at best.) Sometimes you can barely find anyone to take your job. However, customers expect good customer service regardless of your jobs' structures or the market for employees.
Live  Wednesday, November 26, 2014 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Smarter Stress Management Matters
Get smarter about the causes, effects and remedies about stress on you and your co-workers. This session will provide participants with a much greater understanding of stress and its influences on many aspects of work, life and relationships.
Live  Wednesday, December 3, 2014 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

How to Develop Leaders Through Coaching
Join us to learn best practices for designing successful strategies, programs and the use of assessments for developing leaders through coaching. Learn how to design and implement a coaching intervention for either an individual leader and/or a large number of high potentials.
Live  Tuesday, December 9, 2014 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Time and Task Management - Working Smart
The speed of everything has changed. Are your time management skills up to the challenge?
Live  Wednesday, December 10, 2014 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes
$145.00

What Outstanding Leaders Do - and why many Corporate Leadership Programs Fail
Most organizations' workers cite lack of good leadership as a key area for improvement. Weak leadership causes a number of other problems, such as uncertainty among the staff, a culture of blame instead of accountability, frequent changes in directions, a low innovation rate, and a lack of communality. At the end of the day, organizations with weak leadership face higher business risks, slower growth, and lower profitability than those that have excellent leadership in place.
Live  Wednesday, December 10, 2014 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

First-Time Leader
If only I had known then what I know now about leadership." Our goal for this webinar is that years from now…this thought will never cross any attendee's mind. Most people become good leaders only after stumbling through new situations, making mistakes, and learning from them.
Live  Wednesday, December 10, 2014 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

The Virtual Manager - Coaching and Training Managers for Success in the Virtual Workplace
In this 90 minute webinar, Tamara shares her experience as a Virtual Manager inside of Fortune 500 organizations.
Live  Thursday, December 11, 2014 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes
$145.00

Developing a Social Media Policy: Clear Guidelines to Prevent or Reduce Employment-Related Problems
This webinar will discuss in detail how social media has changed the workplace forever, both in productivity and how information is managed. It will be discussed how most corporate personnel departments are struggling to keep up with the times and what they are doing to stay current.
Live  Thursday, December 11, 2014 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Presenting Information to Meet Objectives
At some point, regardless of their role within an organization, an individual is asked to make a presentation or has to make a presentation. It may be to one individual (your manager or an executive in the organization), to a small group, or to a larger audience. Of key importance in delivering presentations, whether formal or informal, is to clearly and concisely present your message to your audience in the time allotted and in a way that enables for them to support you and your objectives.
Live  Thursday, December 18, 2014 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Project Management Essentials
How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer "project"? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the customers whose project we are managing.
Live  Tuesday, January 6, 2015 10:00 AM PST | 01:00 PM EST,  Duration:90 Minutes
$145.00

Virtual Teams: How to Sustain High Performing Teams in the Virtual Workplace
In this 60 minute webinar, Tamara shares actual work experience of being a successful remote employee and remote manager in less than ideal circumstances and learning through experimentation and error the most effective development for both employees and managers.
Live  Tuesday, January 6, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Positive Messages Lead to Positive Results
Words have energy. They are the basis for rapport building and trust. Words change the energy in organizations and their people. You can be sending negative messages without even realizing it. Discover simple ways to deliver positive messages so that everyone understands what you say and they feel good about it. Learn how to send messages both written and verbal that make the sender and the receiver feel positive even if the message delivers negative news.
Live  Thursday, January 8, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Get Organized with Microsoft Outlook
This 60-minute Get Organized with Outlook session will encourage and enlightened Outlook users on how to use Microsoft Outlook to more confidently and efficiently organize their information and commitments. Participants will learn smarter tips, tricks and systems to better manage their tasks, follow-ups, contacts, notes and calendar items. Don't worry, this not a boring computer class (you'll have fun!) and you get my no tech-talk guarantee!
Live  Thursday, January 8, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

How to Inspire Employees for Extraordinary Customer Focus
Despite all available knowledge and thousands of books about customer centricity, customer focus, customer intimacy, and similar terms, there is still a tremendous gap between this knowledge and the reality in most organizations.
Live  Wednesday, January 14, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Time Management and Delegation Best Practices
At some point or another we have all felt overwhelmed by the number of tasks and commitments we have in front of us. We can't effectively set priorities given all we have to do and the numerous interruptions throughout our day. At day's end we feel exhausted and question whether we have accomplished anything. We may be uncomfortable with delegating to others, or feel that we just have to do it all ourselves. We may not understand how to effectively delegate, utilizing the skills of others on our team.
Live  Thursday, January 15, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Starting a Career Coaching Program
Retain YOUR best people by adding an internal career coaching or career advisor program to your organization's career development offerings. Join us to find out how to provide a five-phase program that includes self and organizational exploration, assessments, development planning, and line manager involvement in supporting the best of your talent to become the qualified applicants you need for internal opportunities as you grow.
Live  Thursday, January 15, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Work Smarter with OneNote
Microsoft OneNote is a super cool tool that can work seamlessly with Microsoft Outlook, Office and the web and best of all, it does so in the simple and familiar way like using the tried and true notebook. This session will introduce the OneNote software and show you how to gather, organize and share all of the related items of a project. You'll be amazed at what this program can do!
Live  Thursday, January 29, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Creating a Development Culture: On the Job Strategies for Developing Employees
Many organizations are now putting effective skill and career development programs in place to engage and retain key talent and develop talent resources for the future.
Live  Thursday, January 29, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

How to Build an Effective Disciplinary Process
This webinar will cover the basic concepts regarding discipline in the work place followed by presenting a structured methodology for actually preparing ta formal, written, disciplinary notice prior to conducting the discussion.
Live  Wednesday, February 11, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

Building Creative Thinking Skills
Creativity is prominent in children. As we become adults we tend to be more restrained, more focused, hesitant and cautious, conservative, afraid to make mistakes and unwilling to make a fool of ourselves. This inhibits our creativity.
Live  Tuesday, March 3, 2015 10:00 AM PST | 01:00 PM EST,  Duration:60 Minutes
$145.00

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