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Speaker Profile

Gerald Lewis
Co-Founder, The Human Resiliency Training Institute (HRTI)

Dr. Lewis, an international consultant and trainer, has worked with national and international government agencies, healthcare facilities, educational institutions and private businesses on a wide range of work, behavioral health and organizational issues. His focus is facilitating organizational recovery and resiliency with the emphasis on “people-recovery."

He has authored numerous articles and three books: Critical Incident Stress and Trauma in the Workplace (1994) and Workplace Hostility: Myth & Reality (co-author, 1998) and Organizational Crisis Management: The Human Factor (2006). In addition, he contributed the chapter, "Violence at Work: Causes and Protection" in Psychopathology in the Workplace: Recognition and Adaptation, edited by Thomas, J. and Hersen, M., Bruner-Rutledge, NY, 2004.

In 1986, he founded COMPASS, providing Employee Assistance Programs, management consultation, organizational development, employee training and education, pre-employment screening and fitness for duty evaluations.

He is an Adjunct Assistant Professor at Boston University and Clark University teaching a variety of courses on the human side of business contingency planning and emergency management. During the summers of 2009 & 2010, he taught in Israel (through Clark University). In addition, he is a member of the Advisory Committee for the Norwich University Master of Science in Business Continuity Management (MSBC) and is also an Adjunct Professor.

He provides litigation consultation/expert testimony in the areas of: Post-traumatic stress disorder (PTSD), sexual harassment, workplace violence, fitness for duty, negligent retention/termination, Americans with Disabilities, malpractice, depression, etc.


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Speakers

Managing a "Critical Conversation": It is Not Just What you Say, But How You Say It

This program will provide an overview of how to manage critical conversations. In addition, it will provide a structured format for initiating and implementing these types of conversations complete with "tips and techniques" to facilitate a successful outcome. And finally, a list of resources in order for participants to gain more knowledge and experience on their own will also be made available.

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Speakers

Managing a "Critical Conversation": It is Not Just What you Say, But How You Say It

This program will provide an overview of how to manage critical conversations. In addition, it will provide a structured format for initiating and implementing these types of conversations complete with "tips and techniques" to facilitate a successful outcome. And finally, a list of resources in order for participants to gain more knowledge and experience on their own will also be made available.

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Speakers

Best Practices for Dealing with Workplace Violence

Workplace homicide, mass murderers, "going postal,"disgruntled worker, threat assessment, zero tolerance policies… beginning in the mid-1980s, these terms entered our cultural lexicon. Initially, HR professionals along with others in the workplace were left flatfooted with respect to responding. Yet by the early 1990s, policy development, training, consultation, and assessments were part of HRM.

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