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The Magic of Conflict: Approaching Conflict as an Opportunity to Achieve Personal and Professional Growth

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Product Id : 701144
Instructor: Robert Elliott

  Duration: 60 Minutes  



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Recertification Credit

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM.
Credit is awarded based on the actual educational time spent in the program. ?

This webinar offers a new definition of conflict, a new way of looking at it, a new way of experiencing it, and a new way of responding to it. You will learn how to practice conflict resolution through the use of stories, examples, tips, guidelines, and experiential exercises.

Included in this practice of conflict resolution is a unique model of communication, based upon the tenets of Aikido, which offers supportive principles and can serve as a "roadmap" to achieve "win/win" outcomes.

Why should you attend: Conflict is a bad thing. That's what most of us believe. We consider it to be potentially harmful or destructive. So when it shows up in either our personal or professional lives, we try to avoid it.Nevertheless, I have seen people throughout my career find the courage to engage in the process of conflict and come out the better for it. How do they do that? From what I've seen, these individuals understand that they can approach the practice of conflict resolution from a more allowing and accepting viewpoint.

When we envision conflict from a point of view of acceptance, without the negative judgment, with an open attitude of discovery and opportunity, the process of conflict can become a gateway to greater understanding of others and ourselves. It can be understood as a gift meant to help us move forward.

Areas Covered in the Session:
  • Why we view conflict as a negative and how to transform that perception into one that maximizes our potential as professionals
  • How to accept and be more comfortable with the process of conflict
  • How to stand up for ourselves when dealing with "bullies" and others who we experience as being in a "one-up" position in relation to ourselves
  • The value of distinguishing what is "my side," "my opponent's side," and being neutral
  • How to create a safe "container" when we engage in the practice of conflict resolution
  • The value of "pausing" when in the midst of a conflict
  • To utilize a creative, dynamic model of communication that will help us stay focused on what's most important while engaged in the process of conflict and
  • The benefit of "balancing our lives" and its effect upon our ability to practice conflict resolution

Who Will Benefit:
  • HR Managers
  • Supervisors
  • Hiring Managers
  • Consultants
  • Directors of HR
  • Chief Talent Officers
Robert Elliott has worked with individuals and groups throughout North America, Asia, Micronesia and Europe as a speaker, corporate educator and leadership coach. He has conducted his Creating Quality leadership, communication, and relationship building programs with executives, middle management, and support personnel from Fortune 500 companies as well as smaller companies in the fields of technology, healthcare, insurance, entertainment, and manufacturing. In addition, he has worked with federal and state agencies, the military, law enforcement, and county and city governments. He has also served on the business faculties of UCLA, UC Irvine, San Diego State University and Loyola Marymount University Extension Programs.

Robert earned a bachelor’s degree in political science from the University of California at Berkeley, where he graduated with honors, and an MFA in writing from Sarah Lawrence College.

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