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Emotional Intelligence (EQ): It's more Important For Success than Your IQ

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Product Id : 701712
Instructor: Marcia Zidle

Training Options Duration: 60 Minutes
Thursday,   April 27, 2017   |    10:00 AM PDT | 01:00 PM EDT

Live

US$145.00

online training only for one participant

Corporate Live

US$295.00

Any number of participants

Recorded

US$195.00

Access recorded version only for one participant; ?

Corporate Recorded

US$395.00

Access recorded version, Any number of participants ?



The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre- approval.

This activity has been approved for 1 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."


Overview: EQ and how it relates to individual, team and workplace performance; The focus of this webinar is how to use emotional intelligence to increase the performance and effectiveness of managers, supervisors and professional staff.

These four areas will be covered:
  • What and Why of Emotional Intelligence (EQ) Define recognize the top three reasons you and your organizations need to practice EQ
  • EQ Competency Framework Identify and define the four domains in the EQ model and the relevant competencies associated with each domain. Learn the four core skills required to practice emotional intelligence
  • Strategies to Manage Emotions How to stop your emotions from hijacking your ability to think in difficult situations; articulate your emotions using the right language; recognize trigger words, non-verbal cues, sensitive situations
  • Putting It Into Practice How EQ can be used to motivate and inspire; be flexible and more easily adapt to change; influence and build consensus and other workplace issues.

Why should you Attend: Emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They're more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others.

On the other hand, those with low EQs continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders. They more likely see very limited options when emotions are triggered and to say and do things that break down relationships and teamwork. They often find themselves working around or against people rather than with them.

By using the emotional intelligence skills you'll learn during this webinar, you'll gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often comes from working with others.

Areas Covered in the Session:
  • Identify and understanding the 4 main components of emotional intelligence (EQ)
  • Recognize why emotional intelligence is vital to succeeding in today's workplace
  • Apply the EQ model to optimize professional performance and working relationships
  • Learn self-management skills to keep your emotions in control in order to effectively lead or manage others

Who Will Benefit:
  • CEO's
  • COO's
  • VP of Human Resources
  • Chief Learning Officer
  • Directors
  • Project Managers
  • Operation Managers
  • Team Leaders
  • Staff Managers and Supervisors
Marcia Zidle, MS, NCC, BCC is the CEO of Leaders At All Levels and a board certified executive coach based in Dallas Texas. She works with executives, management teams and high potential professionals ON THE MOVE! They want to move up to the next level – ahead of their competition – into new areas – over and around obstacles – beyond business as usual – towards a sustainable future.

With over 25 years of management, business consulting and international experience in the areas of business transformation, talent management and leadership development, she provides strategic focus, alignment and guidance to business leaders and their teams to ensure they get on the right track, stay on the right track and not get side-tracked in their drive for higher performance and profitability.

Marcia’s expertise includes coaching high performers for senior and mid-management positions, developing effective executive teams, positioning organizations for significant growth and facilitating business and team performance. Her specialties include strategy and culture, change management, employee engagement, team building, career management, leadership assessment and development. Her clients include Southwest Airlines, Dr Pepper / Seven Up, EDS, FCCI Insurance, Solvay Pharmaceuticals, Texas Health Resources, UT Southwestern Medical Center, Nokia, Plymouth Steel Tubing, Raytheon, Texas Instruments, Southern Methodist University, Global Leadership Executive MBA at Univ. of TX at Dallas. U.C.L.A and U.S.C. (California), Texas Workforce Commission, Banking Operations Institute, National Management Association, National Society of Hispanic MBA’s, Society of Human Resource Management, Young Presidents Organization, Multiple Sclerosis Society of Texas.

Marcia is the author of “The Effective Manager: What Really Works” handbooks and “Career Savvy: Life Preservers for Today’s Rough Seas and Tomorrow’s Raging Waters.” She has a Masters in Organization Effectiveness from University of Southern California and is a Board Certified Coach from the Center for Credentialing & Education, Inc.

She’s also the host of The Business Edge, a weekly internet radio show on the business channel of Voice America Media, giving practical advice to executives and managers on how to take their company, firm or practice to that next level with less stress and more success – in other words: how to take the growing pains out of growth.

Finally Marcia’s “claim to fame” is as a global citizen – living as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an “Aussie”. She’s traveled in over 30 countries throughout Europe, the Middle East, Far East, and the South Pacific.




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