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Seeking Civility? Understanding & Eradicating Workplace Bullying

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Product Id : 701734
Instructor: Catherine Mattice

Training Options Duration: 90 Minutes
Friday,   May 26, 2017   |    10:00 AM PDT | 01:00 PM EDT

Live

US$145.00

online training only for one participant

Corporate Live

US$295.00

Any number of participants

Recorded

US$195.00

Access recorded version only for one participant ?

Corporate Recorded

US$395.00

Access recorded version, Any number of participants ?



The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre- approval.

This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."


Overview: This training program will discuss the definition of workplace bullying and detail strategies to implement a corporate policy that gets buy-in from employees. It will also discuss how to empower employees, supervisors and managers to prevent bullying and offer a wide perspective on regulatory updates on workplace bullying.

Why should you Attend: Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Behaviours include frequent yelling, manipulation of work, nasty emails, social isolation, and a host of others. If allowed to flourish, bullying causes increased turnover, communication breakdown, reduced quality in work and poor customer service. In the end, bullying creates an unsafe and unhealthy work environment that can cost an organization millions if not addressed.

Areas Covered in the Session:
  • The definition of workplace bullying
  • Examples of bullying behaviors
  • The social system of workplace bullying
  • Damage caused to targets and the organization
  • Making a business case to the c-suite for ending bullying
  • Implementing a corporate policy that gets buy in from employees
  • Leaning on your core values to put a stop to bullying behavior
  • Empowering employees, supervisors and managers to stop bullying
  • Creating a strategic plan around ending bullying
  • conducting effective employee and manager training that will provide the right skills
  • Regulatory updates on workplace bullying

Learning Objectives: You will gain research-based information in the following areas:
  • The definition of workplace bullying and examples
  • The social system of bullying
  • Damage caused to targets, bystanders, and the organization
  • Making a business case for addressing bullying to organizational leaders
  • Corrective action items to end bullying
  • Preventative action items and sustainable culture change
  • Regulatory updates and information about where bullying has already been made illegal

Who Will Benefit:
  • HR professionals
  • Business consultants
  • EAPs (Employee Assistance Programs)
  • Labor relations
  • Unions
  • Leaders, Directors, Managers and Supervisors
  • Business owners
Catherine M. Mattice, MA, SPHR is President of consulting and training firm, Civility Partners, LLC, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. She has published in a variety of trade magazines and has appeared several times on national affiliates of FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and MSNBC.com. Catherine is Past-President of the American Society of Training & Development (ASTD), San Diego Chapter, and an adjunct at National University and Southwestern College. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.” It is available in all major online bookstores.




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