Among the many developments that globalization has brought in, diversity in the workplace should count as among the most prominent. Diversity management has become necessary as more and more organizations have come to realize that a diverse workplace is an efficient one. This is all the more accentuated in a country like the US, where diversity is the cornerstone.
Diversity management is about recognizing that people have distinct characteristics that make them unique in their own sense. Diversity management goes beyond the obvious factors such as race, ethnicity, religion and language. It is also about bringing into the organization people with different outlooks, upbringing, mentalities, mindsets and attitudes. Thus, HR has to take diversity management seriously and implement steps towards ensuring it.
HR can formulate clear policies and activities aimed at diversity management. These are some of them:
The first step that an organization that is convinced about the need for having employees from diverse backgrounds needs to do is to take steps to create one. It should embark on a diversity management program that spells out the company's policy on diversity. It should spell out its policy on diversity management and take steps to implement it, such as in areas like hiring, promotions, appraisals and so on.
A responsible organization that is keen on having a diversity management program should ideally organize programs that increase diversity awareness in the organization. It should conduct such diversity management programs from time to time, in which all aspects of different cultures of the employees in the organization are made known to everyone in the organization.
Another important element of diversity management at the workplace is to make sure that people of all backgrounds interact freely with one another. This is a very important step towards diversity management that an organization needs to take, because this helps overcome the many barriers to free communication and mingling between the diverse groups in the workplace.
The organization that encourages a diverse workplace should also keep evaluating the effectiveness, both of having a diverse workplace in the organization, as well as that of the diversity management program. This helps it to understand, from time to time, where it stands in relation to diversity management and take suitable steps for correcting it.